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troubleshooting

Golden Rules
Do not contact me directly, this component is used worldwide (> 20 000 installations as today 2006.03.04) and I can not help personally all people.

If some problems arise

  • It may be a Bug, so first consult the tracker at #Joomla Forge to see if this issue is known. Please try to be as descriptive as possible: URL of your site, PHP info as a dump, error messages if available. You can enter a new bug in English, German or French, I can’t read any other languages sorry.
  • If your issue is not a previous or existing Bug, check if you have the latest version running, if not upgrade to the latest, otherwise enter a new Bug into the tracker.
  • Check also in my WIKI the online documentation.
  • There is a lot of valuable people on forums, which may be able to help You, and give their free time back to the community. For the same reason, if You solve Your problem, publish it on a page/forums/my Wiki/send me a report  to help others.
  • Do yourself a favor, use Google, try to copy your error message or summarize your issue in keyword and append ‘securityimages’
  • 99% of the time, the problems come from the configuration of the server…
  • I do a lot of bugs like other developers, while I still do not accept it, it is a reality…but I always try to do my best and I will correct issues as fast as possible…

If you still do not get my components working, or found help in a reasonable delay,  send me: URL, login and password for your adminitsrator panel, so I can check if everything is right (I need to be super admin to install remove my components!)

About The Author

I worked with various Insurances companies across Switzerland on online applications handling billion premium volumes. I love to continuously spark my creativity in many different and challenging open-source projects fueled by my great passion for innovation and blockchain technology.In my technical role as a senior software engineer and Blockchain consultant, I help to define and implement innovative solutions in the scope of both blockchain and traditional products, solutions, and services. I can support the full spectrum of software development activities, starting from analyzing ideas and business cases and up to the production deployment of the solutions.I'm the Founder and CEO of Disruptr GmbH.

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