support

Support may refer to: read more at WikiPedia

  • BecomeaSupporterOfKDE.08
    YOU WANT

    Beautiful, flexible, functional Desktop Software.
    The Freedom to use, share, and modify your software.
    Full control over your data and privacy.
    All This and more isdone by KDE.

    Become a supporter of KDE

     

     

    BecomeaSupporterOfKDE.01BecomeaSupporterOfKDE.04 
    BecomeaSupporterOfKDE.03  BecomeaSupporterOfKDE.05 BecomeaSupporterOfKDE.02BecomeaSupporterOfKDE.06 
      BecomeaSupporterOfKDE.07

  • Feel free to post and discuss about RC Helicopters or old vintage scooters.
    Right now I have open a section for each language: French and English, also german people can still submit threads in one of these.
  •  

    My forums are working well since July 2006. Thanks all for your feedback and code patches. I will soon have new exciting components versions for You!

    Total Members: 332
    Total Posts: 1130
    Total Topics: 283
    Total Categories: 10
    Users Online: 8
    Most Online: 28
    Online Today: 18

    Average registrations per day: 1.12
    Average posts per day: 3.88
    Average topics per day: 1.01
    Total Boards: 42


    Average online per day: 7.17
    Male to Female Ratio: 1:0


  • phpbb_logo

    I decide to migrate to PHBB and went away from SMF!

    Don’t understand it wrongly, SMF was great for me in the last 3 years: stable, easy to use and not much targeted by hackers ;-)

    &160;

    &160;

    I leave SMF mainly as:

    • There is no bridge available in Joomla! (bridge is discontinued and considered unsafe)
    • I would like to unify login across all my sub domains in the near future. The idea is to let you log yourself only once in Joomla, and have access to forums, bug tracker, wiki and continuous build&160; and so on,
    • Joomla! forums are also using PHPBB so scaling should not be an issue (they have currently Total posts 1578894 | Total topics 352041 | Total members 268363)&160; :-)

    How to go from SMF to PHPBB

    The converter plugin found at&160; SMF 1.1 to phpBB3 Convertor did work well for me and has not shown any problem till now.

    So last but not least:

    welcome

  • &160;

    cedric.walter.forums

    A patch has been released fixing a few bugs and addressing some security vulnerabilities.
    We urge all forum administrators to upgrade to SMF 1.1.5&8212;simply visit the package
    manager to install the patch.

    Report me any issues so I may be able to take some actions. Thanks.

    NOTE: I respond today to 40 posts, that just half all open messages...

    2149 Posts in 564 Topics by 798 Members.
    See more Forums stats here

  • I did update my forums to the latest version of simple machine.

    forums.waltercedric.com.jpg

    Please, report me any error as soon as possible if any. Thanks.

  • joomla_cms

    Golden Rules
    Do not contact me directly, this component is used worldwide and I can not help personally all people.

    If some problems arise

    • It may be a Bug, so first consult the tracker at Joomla Forge to see if this issue is known or the official forums at forums.waltercedric.com. (using the search function). 
    • If your issue is not a previous or existing Bug, check if you have the latest version running, if not upgrade to the latest, otherwise enter a new Bug into the tracker.
    • If You still want  to report a new bug, Please try to be as descriptive as possible: URL of your site, PHP info as a dump, any error messages if available, screenshots. You can enter a new bug in English, German or French, I can't read any other languages sorry.
    • Check also in my WIKI for the latest online documentation.
    • Do yourself a favor, use Google, try to copy your error message or summarize your issue in keyword and append the name of my component and part of the error message.
    • There is a lot of valuable people on forums, who may be able to help You, and give their free time back to the community. For the same reason, if You successfully solve Your problem, do not keep this knowledge and publish it! As soon as it is on Internet, Google will index it for the benefit of the community so comment your experience:
      • On any Internet page
      • On a blog 
      • My forums or any other forums
      • My Wiki or any other Wiki.
      • Or send me a report (can be a private message in the forum, a skype chat)
         
    • Most of the time, the problems come from the configuration of the server... libraries are missing in PHP, security settings, file user rights...
    • I do a lot of software bugs like other developers, while I still do not accept it, it is a reality I can't change...but I always try to do my best and I will correct issues as fast as possible
    If you still do not get my components working, or found help in a reasonable delay,  send me: URL, login and password for your administrator panel, so I can check if everything is right (I need to be super admin to install remove my components!)

    Best friend Official Homepage Official download
    www.google.com www.waltercedric.com   www.waltercedric.com/downloads
    www.joomla.org/forge
    Official Wiki Official Forums Official Bug tracker
    wiki.waltercedric.com forums.waltercedric.com
       
  • joomla_cms

    Golden Rules

    Do not contact me first directly, these components are used worldwide (in the million range for some of them)  and I can not help personally all people, even if I try...

    Use Google first

    Do yourself a favor, use Google, you'll get a response (nearly) at the speed of light, try to copy your error message or summarize your issue in keyword and append (or not) the name of the component like for example SecurityImages + require GD2

    Use up to date versions

    If your issue is not a previous or existing Bug, check if you have the latest version running, if not upgrade to the latest,

    Collaborative documentation

    Check also in my WIKI for the online documentation, if you find there any errors or find a better way to explain something, just EDIT the page! it is a WIKI after all...

    Collaborative support

    There is a lot of valuable people on forums, the official forum is at forums.waltercedric.com and it may be able to help You, a lot of users give their free time back to the community.

    The official forums has currently 2251 Posts in 598 Topics by 854 Members. I did write 770 posts alone...

    Help you each other

    For the same reason, if You solve Your problem, publish how you did solve your issue!!! this may help someone else in the community

    • On your homepage,
    • On ANY forums, my forum would just be more efficient
    • On ANY WIKI, or my wiki
    • On any other medium you can think off :-)
    • Send me an email so I can help others in the future...
    • Please, give your time back, if you see someone struggling on a trivial issue for you...

    Bugs

    It may be a Bug, so first search into the forum forums.waltercedric.com or into the tracker bug.waltercedric.com to see if this issue is known. Please try to be as descriptive as possible: URL of your site, PHP info as a dump, error messages if available.

    You can enter a new bug in English, German or French, I can't read/understand at the moment  any other languages sorry.

    I do a lot of bugs like other developers, while I still do not accept it, it is a reality...but I always try to do my best and I will correct issues as fast as possible...

    Security

    Security issues will be solved ASAP if not immediately, send me an email starting with [SECURITY] or contact me if I am not already aware of the issue.

    Last

    If you still do not get my components working, or found help in a reasonable delay,  send me: URL, login and password for your administrator panel, so I can check if everything is right (I need to be admin or superadmin to install remove my components!)

    Donation

    Are always welcome to keep up with the cost of the server hosting

  • Â Thanks to the open source community!
    This site is existing and running virtually at nearly no licence cost and use top of the art open source technology!!!

    Apachewebserver www.apache.com
    PHPscripting language www.php.net
    GIMPgraphical editor, as powerful as photoshop www.gimp.org
    JeditThe best JAVA Text editor www.jedit.org
    MySQLDatabase www.mysql.net
    Suse 9.0my operating system www.suse.com
    VirtualDub Video editing solutions www.virtualdub.org
    PHP   www.php-free.de
    Opera My Favorite browser, not open source but at least
    exist on nearly all platforms.
    http://www.opera.com
    http://users.westelcom.com/jsegur/
    And others...    


    Open source is the future!

  • NO Software Patents in Europe - 10 days of web strike Vs 20 years of patent nightmare
    In the next few days, the European Parliament will decide about the legalisation and adoption of so-called "software patents" in Europe, which are already used by large companies
    in other countries to put competitors out of business. This can lead to the termination of many GNU/GPL software projects, at least within Europe, because
    the holders of the over 30,000 already granted "software patents" (currently without a legal foundation) can claim exclusive rights and collect license fees
    for trivial things like "progress bars", "mouseclicks on online order forms", "scrolling within a window" and similar. That way, software developers will have to pay the
    "software-patentholders" for using these features, even in their own, completely self-developed applications, which can completely stall the development of innovative software
    for small and medium companies. Apart from this, the expense for patent inquiries and legal assistence is high, for even trying to find out if the self-developed software is
    possibly violating "software-patents", if you want to continue to market your software. Contrary to real patents, "software-patents" are, in the current draft,
    monopolization of business ideas and methods, even without any tangible technical implementation.
    more onhttp://bh.udev.org/

    Thanks to the open source community!
    This site is existing and running virtually at nearly no licence cost and use top of the art open source technology!!!

    Apachewebserverwww.apache.com
    PHPscripting languagewww.php.net
    GIMPgraphical editor, as powerful as photoshopwww.gimp.org
    JeditThe best JAVA Text editorwww.jedit.org
    MySQLDatabasewww.mysql.net
    Suse 9.0my operating systemwww.suse.com
    VirtualDubVideo editing solutionswww.virtualdub.org
    PHP www.php-free.de
    OperaMy Favorite browser, not open source but at least
    exist on nearly all platforms.
    http://www.opera.com
    http://users.westelcom.com/jsegur/
    And others...  


    Open source is the future!
    www.opensource.org

  • After many requests and in middle of my move to a new appartment in Zürich (I am currently writing that article on a carton box ;-)), I took the time to install:

    THE OFFICIAL FORUM FOR ALL MY JOOMLA COMPONENTS


    I will silently add new categories and sub forums, in the next few day on a request basis.

    Please also note: DO NOT USE JOOMLA TO CONTACT ME, the server has some mail related issues, use please the board in between in "General discussion".

  • Golden Rules
    Do not contact me directly, this component is used worldwide (> 20 000 installations as today 2006.03.04) and I can not help personally all people.

    If some problems arise
    • It may be a Bug, so first consult the tracker at Joomla Forge to see if this issue is known. Please try to be as descriptive as possible: URL of your site, PHP info as a dump, error messages if available. You can enter a new bug in English, German or French, I can't read any other languages sorry.
    • If your issue is not a previous or existing Bug, check if you have the latest version running, if not upgrade to the latest, otherwise enter a new Bug into the tracker.
    • Check also in my WIKI the online documentation.
    • There is a lot of valuable people on forums, which may be able to help You, and give their free time back to the community. For the same reason, if You solve Your problem, publish it on a page/forums/my Wiki/send me a report  to help others.
    • Do yourself a favor, use Google, try to copy your error message or summarize your issue in keyword and append 'securityimages'
    • 99% of the time, the problems come from the configuration of the server...
    • I do a lot of bugs like other developers, while I still do not accept it, it is a reality...but I always try to do my best and I will correct issues as fast as possible...

    If you still do not get my components working, or found help in a reasonable delay,  send me: URL, login and password for your adminitsrator panel, so I can check if everything is right (I need to be super admin to install remove my components!)

  • phpbb_logo

    &160;

    I will try to respond to all unanswered posts&160; in my support forum (174 posts) in the next 2 coming days.

  • cedricwalter.uservoice.com

    I did setup an account at UserVoice, thanks to this new tool, you’ll have the possibility to submit new features and ideas that I may put into the next version of my Joomla extensions…

    You can from now on, use the Feedback forums and start prioritizing ideas through votes.&160; With status updates I will also be able to communicate with you on the progress of these ideas.

    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer.

    With more than 70,000 organizations signed up and thousands of customers, UserVoice products include:

  • UserVoice Feedback - a hosted tool for gathering and prioritizing product ideas directly from a company’s customers.
  • UserVoice Helpdesk - a simple-to-use ticketing system that helps companies solve more customer issues in less time.
  • UserVoice Full Service - a complete customer service solution that bundles Feedback and Helpdesk into a single, easy-to-manage environment.