Support

submit a bug report if you need technical support or have questions.

Documentation

Visit the Wiki extensive and up to date documentation at your fingertips.

Contact Me

Missing images/links, any comments, suggestions, need help? Contact me
Golden Rules
Do not contact me directly, this component is used worldwide (> 20 000 installations as today 2006.03.04) and I can not help personally all people.

If some problems arise
  • It may be a Bug, so first consult the tracker at Joomla Forge to see if this issue is known. Please try to be as descriptive as possible: URL of your site, PHP info as a dump, error messages if available. You can enter a new bug in English, German or French, I can't read any other languages sorry.
  • If your issue is not a previous or existing Bug, check if you have the latest version running, if not upgrade to the latest, otherwise enter a new Bug into the tracker.
  • Check also in my WIKI the online documentation.
  • There is a lot of valuable people on forums, which may be able to help You, and give their free time back to the community. For the same reason, if You solve Your problem, publish it on a page/forums/my Wiki/send me a report  to help others.
  • Do yourself a favor, use Google, try to copy your error message or summarize your issue in keyword and append 'securityimages'
  • 99% of the time, the problems come from the configuration of the server...
  • I do a lot of bugs like other developers, while I still do not accept it, it is a reality...but I always try to do my best and I will correct issues as fast as possible...

If you still do not get my components working, or found help in a reasonable delay,  send me: URL, login and password for your adminitsrator panel, so I can check if everything is right (I need to be super admin to install remove my components!)

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